Frequently Asked Questions
General
Q: What areas do you serve?
A: We serve Wilmington and surrounding areas.
Q: What are your business hours?
A: Monday-Friday 8:30am to 5:30pm. Emergency plumbing 24 hours.
Q: Do you offer free estimates?
A: Yes, contact us for a free quote.
Services
Q: What plumbing services do you offer?
A: Residential, commercial, emergency, maintenance, installations and repairs.
Q: Do you fix leaky faucets?
A: Yes, our experts repair and replace faucets.
Q: Can you clear clogged drains?
A: Yes, we use advanced equipment for efficient drain cleaning.
Emergency Services
Q: What qualifies as a plumbing emergency?
A: Burst pipes, overflowing toilets, and sudden water loss
Q: How quickly do you respond to emergencies?
A: Within 60 minutes, 24/7.
Payments
Q: What payment methods do you accept?
A: Credit/debit cards & cash.
Appointments
Q: How do I schedule an appointment?
A: Call (phone number) or book online.
Q: Do you offer same-day appointments?
A: Yes, subject to availability.
Licenses
Q: Are your plumbers licensed?
A: Yes, fully licensed and insured